How a field-service business runs the day, and what it costs
A plumbing, HVAC, electrical, landscaping or cleaning company sells the same thing every day: a person with skills, at an address, at a time. Everything around that is coordination, and most of it still runs on a phone, a whiteboard and a dispatcher's memory. A job comes in by call or form, gets written down, gets a quote assembled from last time's numbers, gets scheduled around who is nearest, and gets invoiced days later from a photo of a paper ticket.
The cost is not any one of those steps. It is the gaps between them: the callback that never happened, the quote that was never followed up, the crew that drove across town because the schedule was built by hand, the invoice that went out a week late because the tech forgot to note the extra materials. Owners feel it as revenue that should have been there.
ZeroFi is our answer from the demand side: a homeowner or business describes the job in plain language, AI matches it to a vetted local pro, and the pro gets the lead free. Behind it is an operator platform the pro runs the whole business on: quotes, jobs, crews, invoicing, payments and a customer portal. It exists because we could not find software that treated the pro's back office and the customer's front door as the same system.
For an established company with its own customer base, the same pieces get built to fit: intake that captures the job properly the first time, scheduling that respects skills and geography, quoting from a real price book, and field data capture that turns a finished job into an invoice the same afternoon.